DIGITAL SERVICES

Digital innovation is in fast acceleration mode with all the new digital technologies available. The digital workplace offers a wide range of benefits for businesses, including increased productivity, improved collaboration and flexibility for employees.

Advanced Solutions like Cloud, Cyber-security, Customer Experience (CX), IOT and Mobility help businesses overcome complex challenges and take their digital workplace to the next level. Selecting technology solutions for digital transformation strategies and make them a success

BUSINESS SYSTEMS & SOLUTIONS

If you check your own business, many people find out that they have gaps, potential showstoppers and low performance in several areas of their digital solutions, applications and infrastructure. The world of businesses is changing faster and faster.

What would prompt you to seek a new vendor for any technology purchase? (Data from Telarus.com)

New vendor product is more innovative and feature rich (49%)
Current product or services no longer met our business needs (40%)
Poor customer service or bad coverage international (35%)
Increased cost or level of investment required by current vendor (33%)
Current product or service did not meet our security requirement (29%)

Accelerators: Increased Automation | Process Changes | Re-Organizations | Internal Skill Shortages | Changes in Leadership

Real life Examples of Tech Issues ( from own experience)

Increasing digital innovation, (digital transformation) needs.
AI adoption needs some experimentation, where do i start?
Security of on-and off-prem technology need improvement.
Modernizing digital infrastructure and operational systems
Need to know, what is needed to build a future ready operation.
Need better scalability with business solutions to grow.
The speed of our network and response time are to low.
Looking for a new Contact Center solution with AI build in.
Cyber security protection is weak and we need solution.
Need artificial technology solution for a clear defined need.
Have to go to the cloud but what solutions are available.

Digital Solution Selection Services is finding solutions quickly with you.

⃝ Digital Solution Services

These services are about assisting customers with making the right choices in new digital solutions and infrastructure.

The services are delivered by a trusted advisor / digital expert, acting as an intermediary between customers and digital solutions providers. The digital solution selection services provides a process flow to guide you and your team from ideas & decisions to a chosen solution for your future needs. Make your digital platforms future ready with top expert assistance.

Process Flow; From Idea to Solution in 8 steps:

You found out: We need digital acceleration services.
Intake: Define needs, collect facts, get a good picture.
Quick Solution Assessment: Cyber, AI, Cloud, CCaas.
OR research & analyze needs and prepare solution choice.
Review results of step 3 and 4 and put it on paper.
Take outcomes, do solution selection with client.
Introducing the right solutions providers for trial.
Get solutions validated for operations.
Contract signed, close down & available for next projects.

OUTCOME: A client platform that is made future ready
The new infrastructure, solution needs and gaps are closed.
COST: Hour-rates OR Fixed Price
Digital Solution Selection Flyer : Available on demand

⃝ Quick Solution Assessment

If you just need a quick solution assessment on your current operational solutions and infrastructure. A Quick Solution Assessment is bringing you a good overview of where you stand and what options are open to discover.

We do quick solution assessment for 4 areas on this moment.

1] Security 2] Cloud 3] Artificial Intelligence 4] CCaas

OUTCOME: Situation review, making you aware of your current solutions in place. The outcome is a "detailed" report on your gaps and where to go.
COST : Assessments: Fixed Price

Note: We are a technology partner of TELARUS.COM

⃝ Technology Research Consult

Get access to information and insights that are not easily available through desk research and helps streamline access to specialized knowledge. Clients can use expert technology research services to quickly gather a range of perspectives, allowing them to make better informed next steps and more validation or proof. Services made for companies that need assistance with finding new markets, analyze competitors, advise on differentiating new products. Advise on new markets, analyze competitors and advise on differentiation and recurring revenue streams Assess technology innovations, future markets, competition, positioning.

Working via top expert network companies and direct channel: Gerson Lehman Group | Guide Point | Guided Solutions | Dialectica | Atheneum | Alphasights | Propasient | Tegus | Silverlight. This services are phone or video consult only.

OUTCOME: Get a optimized view on new technologies.
Get understanding of market behavior & business models.
Find market position to select good performing companies.

COST: Charge per hour (in minutes)

Technology Research Consult Flyer available on demand.

Technology Focus Areas

UCaas : Providing flexibility and scalability for core business tasks. In a single, cloud-based platform, UCaaS delivers several communications features, including cloud telephony, video conferencing, meetings, team collaboration and app integrations..

CCaas :Offer a host of features and advantages tailored to contact center operations: Workforce management supports hybrid working schedules and includes forecasting capabilities to efficiently predict and plan staffing needs.

Paas: A cloud computing model where a third-party provider delivers hardware and software tools to users over the internet. Usually, these tools are needed for application development. A PaaS provider hosts the hardware and software operation.

CPaas: Providing Communication Platform as a service. Conversion to latest cloud communication and mobile apps. Allows developers to add voice, video, & messaging to their apps by using a cloud-based provider.
IPaas: Infrastructure as a Service (IaaS): A cloud computing model that provides on-demand access to computing resources such as servers, storage, networking, and virtualization. IaaS is attractive because requires less time, personnel and no capital.

Cloud : Cloud services through the Internet, including data storage, servers, databases, networking, and software.

Mobility / IoT : The Internet of Things (IoT) connect and exchange data with other devices and systems over the internet.

Security : Reliable security infrastructure, features, maintenance. Protect systems, networks, and programs from attacks.
SASE: Security Access Service Edge. A cloud-based VPN. Incorporating various functionalities, such as secure web gateways, cloud access security brokers, firewall as a service, SASE offers a unified platform for extensive security and network needs, far surpassing the capabilities of a standard VPN. Providing SASE solutions in one package.

Network Technology: Manage and deliver digital resources over a computer network. Backbones, high speed links, Networks, SD-WAN, Managed WIFI, Mobile & networks, computer hardware and system software for the network

Cloud computing: Computing services—including servers, storage, databases, networking, software, analytics, and intelligenceover the internet (“the cloud”) Benefits: Faster innovation, flexible resources, and economies of scale.

IoT: Internet Of Things describes the network of physical objects—“things”—that are embedded with sensors, software, and other technologies for the purpose of connecting and exchanging data with other devices and systems over the internet.

AI: Artificial Intelligence is the simulation of human intelligence processes by machines, especially computer systems. Examples of AI applications include expert systems, natural language processing, speech recognition and machine vision.

Technology Partner of TELARUS

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